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How do I return an item?

Please contact customer service for more information on returning an item. Thank you.



Warranty & Return Policy


Returns – How many days do you have to return an item? No item may be returned without a Return Merchandise Authorization (RMA) Number from our customer service department. Non-defective items can only be returned if they were purchased directly from DigiFlex Distribution, LLC and must be returned in unused condition and in the unopened, original packaging - due to the nature of our products, we cannot authorize the return of a product that has been opened and/or removed from its original packaging. Retail, commercial and government customers must request an RMA within 7 days of receiving order for a full refund of the purchase price. Buyer of products are responsible for all shipping expenses to return product. All returns are subject to a 35% Restocking Fee.


Custom Products or Special Products: Any product not stocked in our inventory, cannot be returned unless DigiFlex Distribution determines the following:
-Product is defective


Warranty
– DigiFlex Distribution, LLC’s products are warranted against defects in packaging, material and workmanship for 90 days from the original purchase. No item may be returned without a Return Merchandise Authorization Number from our customer service department. Defective items will be repaired, replaced or refunded at our discretion. Damage caused by neglect, abuse, misuse, alteration of the product, or improper storage is not covered by this limited warranty.


Restocking Fee- All stock products approved for return are subject to a 35% restocking fee and shipping expenses to return product.




Contact Us:

DigiFlex Distribution
730 Red Iron Rd.
Black River Falls, WI 54615

Customer Service # 1-866-284-0656